Bet jily's Privacy Policy

Bet jily (betjily.app) is firmly committed to protecting the privacy of all its users. This Privacy Policy explains how bet jily collects your personal information, the purposes for which it is used, how it is kept secure, and what rights you have.

By using the bet jily website or any of its services, you agree to this Privacy Policy. This policy is an integral part of bet jily's Terms & Conditions.

We believe you have the right to know exactly how your information is used. That's why this policy is written to be as clear and straightforward as possible.

Bet jily collects two types of information from you — what you provide directly, and what is collected automatically through your use of the site.

What you provide directly:

• Name, date of birth, and gender
• Email address and mobile number
• Residential Address
• Identity document details (NID, passport, or driving license) — collected during KYC verification
• Payment information (bKash/Nagad/Rocket number)
• Information provided when contacting customer support

Automatically collected information:

• IP address and device type
• Browser information and operating system
• Time of site access, pages visited, and session duration
• Betting patterns and transaction history
• Data collected from cookies and tracking pixels

Bet jily uses your information for specific purposes. The table below clearly outlines how each type of data is used:

Bet jily never sells your data or shares it with third parties for free. Your information is used solely to provide you with a better and safer experience.

Bet jily does not share your personal data with third parties as a matter of policy. However, limited information may be shared in the following circumstances:

• Payment Partners: Only the necessary payment details are shared to process transactions via bKash, Nagad, or Rocket.
• Identity Verification Service: Identity document details may be shared with approved verification service providers as part of the KYC process.
• Legal Obligation: We may be required to provide information upon receipt of a lawful order from the Bangladesh government or a regulatory authority.
• Fraud Prevention: Cooperation with law enforcement agencies for cybercrime detection.

Partners with whom data is shared are required to uphold the same privacy standards as bet jily. This is ensured through contractual agreements.

Bet jily's website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.

Cookies used by bet jily:

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To understand which parts of the site are used most and to improve your overall experience.
• Security cookies: To detect fraud and unauthorized access.

You can disable cookies through your browser settings, though doing so may limit certain features of the site.

Bet jily uses industry-standard technology and practices to protect your data. The key components of our security framework are:

• SSL/TLS Encryption: Every transaction, from site access onwards, is protected with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Firewall & DDoS Protection: Servers and data are protected against external attacks.
• Regular security audits: Regular cybersecurity audits conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to user data.

As a bet jily user, you have the following rights over your personal data:

• Right to Access: You can request to see what information bet jily holds about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can restrict how your data is used for certain purposes.
• Right to Portability: You can request a copy of your data in a specific format.
• Right to Object: You can request to opt out of marketing communications at any time.

To exercise any of these rights, email support@betjily.app or reach us via live chat. We typically respond within 30 business days.

Bet jily does not retain your data longer than necessary. The general data retention rules are as follows:

• All data is retained for as long as your account remains active.
• Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Transaction records are retained for a specified period in accordance with regulatory requirements.
• If you withdraw your marketing consent, we will stop processing your data for that purpose immediately.

Once the retention period ends, bet jily securely deletes or permanently anonymizes your data.

Bet jily strictly does not serve anyone under 18. Date of birth is verified at registration, and age is confirmed through the KYC process.

If a parent or guardian believes their minor child has created an account on bet jily, please contact support@betjily.app immediately. We will act promptly and delete all associated data.

Bet jily may update this Privacy Policy when necessary. For significant changes, a notification will be sent to your registered email. We also recommend checking this page regularly.

For any privacy-related questions or concerns, please contact us:

• 📧 Email: support@betjily.app
• 💬 Live Chat: Support available 24/7

We take all privacy-related requests seriously and make every effort to respond promptly.